Freight Measure FAQs

  • How fast can the system capture measurements?

    1 second

  • What makes your freight dimensioning systems different from other measurement methods?
    Other measurement methods include manual measurement with a tape measure or fixed automatic methods which do not provide a lot of flexibility. Freight Measure provides accuracy with the adaptability of a mobile option which can be fixed if necessary and a system that measures within one second.
  • What size of objects can you measure?

    We are currently working with a leading Australian DIY retailer to measure items as small as packets of screws (>2cm), at the other end of the extreme we are working with one of the leading port authorities, mounting cameras onto cranes to measure oversized items (<5m).

  • Can the system measure irregular items?

    GPC’s freight dimensioning systems excel at capturing the dimensions of highly irregular items.

  • Does the software require a data connection?

    We recommend that the software communicates with your applications and back end systems in real time for maximum impact, however if this is not feasible due to security or network limitations, we can configure it to packet upload when the device is docked. 

  • Is the product NTEP (Weights & Measures) certified?
    The Intel Realsense depth camera line are “Legal for Trade Ready”, meaning that when used as part of an entire freight dimensioning system, it can then be NTEP certified. 
  • Can the software fully 3D map items and recognise them as objects?

    Currently the system will only place a dimensioning cube around an item(s), however further down the line we are looking into developing features such as this.

  • Can I manually adjust the captured dimensions?

    Our freight dimensioning software has a feature that allows you to edit the dimensions via a touch screen or mouse input.  

  • Are favourable light conditions required for accurate freight dimensioning?

    The Realsense camera line actually excels in low lit environments, the new LIDAR variant can even work in near complete darkness. 

  • Can I use the 3D data to ‘Tetris’ the items into a HGV or AWB?

    This is something that many users have asked us for, and we are at the early stages of looking into creating such a system. – Enquire today and we will happily arrange a call to discuss our product roadmap with you. 

  • What kind of ROI am I likely to see from implementing such a solution?

    This depends on how your business operates, for some of our T&L customers who cross charge their clients for incorrect dimensions, the system can sometimes pay for itself in a 4 week POC alone. For our customers in the air cargo industry, simply having accurate data early in the supply chain means that their cargo holds are always flying at maximum capacity and planes aren’t delayed by items that don’t fit. – Covering the cost in a matter of weeks. 

  • How much will automated freight dimensioning improve efficiency vs manual measurement?

    This will depend on your current process, but IAG Cargo noted a 40% overall increase in productivity. 

  • What are the major benefits of using our freight dimensioning systems?

    Gains in operational efficiency, speed and accuracy of measurement, more efficient forward planning and revenue protection. View our Freight Measure products page here »

  • Does the system work on Android/Windows/IOS?

    Currently our freight dimensioning software is compatible with Windows and Android operating systems.

  • Can your freight dimensioning systems scan multiple objects at the same time?

    Currently the system will place a cube around a group of items, however there is an option in the workflow to split the volume of multiple identical stacked items.

  • What hardware devices are compatible with the freight dimensioning app?

    Please see recommended device list here »

  • Can the system also provide dead weight information?

    We have partnerships with some of the world’s leading scale manufacturers and can provide solutions including industrial weigh pads, conveyors, fixed stations, FLT’s and pump trucks. View our partners here »

  • I would like to try your freight dimensioning system, how do I do this?

    We always recommend that clients not only try the product before buying, but work with us collaboratively to tailor and develop the software to fully meet your needs. – Two implementations are never alike and if there is a deal breaking feature that the product currently doesn’t have, we are more than happy to work with you to make it a reality.

  • Why should I use your freight dimensioning app?

    Not just a box measuring app, customers tell us that measuring accurate dimensions of freight, particularly irregular shapes, sizes, materials, and pallets is a challenge. They told us that significant efficiencies can be found through recording the dimensions of freight. Utilising hand-held or mounted low-cost 3D camera technology, this point-and-click application can accurately calculate length, width and height dimensions using a single photo. Automatic object detection streamlines workflow and improves overall efficiency. The question to ask is, why not?!

  • How exactly do your freight dimensioning systems work?

    Our systems use two telephoto lenses, an infra-red camera, and an infra-red laser to accurately decipher the distances between two points. Point-and-click technology allows freight dimension data to be captured, utilising low-cost 3D cameras in either a mounted or handheld setting. A unique combination of algorithms which use artificial intelligence and advanced computer vision techniques enable automated freight dimensioning as objects move through your warehouse.


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